Zippy Tarp Systems, Inc. is committed to providing excellence in serving all customers including people with disabilities in a manner that respects everyone’s dignity and independence.

Communication - Zippy Tarp Systems, Inc. will communicate to people with disabilities in ways that take into account their disability. Zippy Tarp Systems, Inc. will train staff who communicate with customers on how to interact and communicate with people with various types of disabilities.

Assistive Devices - Zippy Tarp Systems, Inc. welcomes customers with disabilities who use assistive devices.

Support Persons - A person with a disability who is accompanied by a support person will be allowed to have that person accompany them into all publicly accessible areas.

Use of Service Animals - Persons with disabilities are permitted to be accompanied by their service animal, keeping the service animal with them. It is the responsibility of the service animal owner to ensure that the service animal is under control.

Disruption of Services - In the event of a planned or unexpected disruption to services or facilities which may impact customers with disability, we will make every effort to inform customers as soon as is possible.

Training for Staff - Zippy Tarp Systems, Inc. will train all employees who deal with the public or other third parties on their behalf. Training records will be kept in the Human Resources Office.

Feedback Process - The ultimate goal of Zippy Tarp Systems, Inc. is to meet and surpass customer service expectations including service to customers with disabilities. Comments on our services regarding how well we are meeting expectations are welcome and appreciated.

Feedback regarding services to persons with disabilities may be submitted via telephone, letter or email to:

Human Resources Manager
4975 8th Concession Road, RR #3
Maidstone, Ontario, N0R 1K0
519-737-6160, Toll-free: 1-800-266-8277

Email: Please use the web form on the Contact page of this website to submit email to Zippy Tarp Systems, Inc.